FAQ

Q1: When will I receive my order?
A1: Delivery usually takes 10–20 days from the order confirmation email. Ordering multiple items may take slightly longer.

Q2: Can I track my order?
A2: Yes. Once your order is fulfilled, you’ll receive a tracking number and link.

Q3: Is shipping free?
A3: Yes — orders over $50 (US/UK) qualify for free shipping. Canada and Australia may have a small fee.

Q4: How do I return or exchange a defective item?
A4: Contact our support team within 14 days of receipt. Please refer to our Refund Policy for full details.

Q5: Do you offer wholesale or bulk pricing?
A5: We currently sell retail only. Please contact us for bulk order inquiries.